All the answers to the questions you have about MakeTradingWork
Policies Last Updated: 31/03/2025
There are no geographical restrictions on our memberships. However, third-party services may have their own limitations, which could make certain aspects of the membership unavailable to you. Please review our terms and conditions before subscribing. If you believe you may be in a region where restrictions apply, we recommend contacting our support team prior to subscribing to a membership.
During the signup process, we only ask for basic personal information. If our compliance team identifies any inconsistencies with third-party services, we may request additional verification from you. Identity verification is essential for maintaining the integrity of our memberships, protecting you as a customer, and ensuring that we’ve vetted customers before engaging with any third-party services or partners.
If you encounter an issue with a third-party service, please reach out to them directly, as our team will not be able to assist you. However, if you have an issue with TheTradersNotebook, please contact us through the 'Support Centre,' as our team handles support for both operations.
Refund requests are assessed on a case-by-case basis. The accounts team will determine whether a refund is appropriate based on the information provided. If your membership is canceled due to a violation of our prohibited conduct policy, no refund will be issued.
Our memberships include third-party financial services that are available only to customers over the age of 18. If you are under 18 but still interested in coaching, please contact our support team, as we may be able to offer you a coaching-only membership.
Yes, your personal information must align with all third-party services included in your MakeTradingWork membership. This includes, but is not limited to, personal details, contact information (such as email address and phone number), and payment information. If your details do not match, any third-party credits and services will be forfeited, and your membership will be suspended until our compliance team can verify your identity.
If you believe you may have violated a MakeTradingWork policy, please reach out to our compliance team through the 'Support Centre'. We understand that mistakes can happen, and account suspensions are only enforced when there has been intentional prohibited behavior. Our compliance team reviews each incident individually. If you have made an error, please cooperate with our team, and we will work towards a resolution.
By accessing or using any of the subscription services provided by us, including The Starter Membership, The Advanced Membership, and The Professional Trader + Membership (collectively, "Services"), you agree to comply with and be bound by the following Terms & Conditions (the "Agreement"). If you do not agree to these Terms, you must not use or access our Services. Read the full Terms & Conditions →
At MakeTradingWork, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you access and use our website, services, and products (the "Services"). By using our Services, you consent to the practices outlined in this Privacy Policy. Read the full Privacy Policy →
Non-Refundable Fees: Subscription fees are non-refundable except as required by law. If you cancel your subscription, you will retain access to the Services until the end of your current subscription term but will not receive any refund.
Partial Use: Refunds will not be issued for partial use of the Services or if your access is terminated due to misconduct, violation of the Terms & Conditions, or any other breach of agreement.
Legal Refunds: In some jurisdictions, consumer protection laws may require us to provide a refund under certain circumstances. If a refund is required, it will be limited to the applicable subscription fees for the current term.
Identity Verification: You agree to cooperate with our compliance team by providing any necessary documentation to verify your identity, address, and payment information. We may ask for this verification at any point during your subscription.
Compliance with Laws: You agree to comply with all applicable laws, regulations, and requirements of your country of residence. This includes laws governing online conduct, financial transactions, data protection, and anti-money laundering.
Illegal Activities: You agree not to use the Services for any illegal purpose, including but not limited to fraudulent activities, money laundering, or providing financial advice to others.
Disruption of Service: You agree not to engage in any activity that could disrupt, damage, or impair the functionality of the Services, including hacking, phishing, or other malicious activities.
Impersonation: You agree not to impersonate any person or entity or misrepresent your affiliation with MakeTradingWork or any other service provider.
No Guarantees: All content provided through MakeTradingWork is for educational purposes only. We do not guarantee the accuracy, completeness, or success of any trading strategy, tool, or recommendation.
Risk Acknowledgement: You understand and acknowledge that trading and investing in financial markets involve significant risks. You are solely responsible for your own trading decisions and any financial consequences that arise from them.
7.2 Limitation of LiabilityLimitation: To the fullest extent permitted by law, MakeTradingWork and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
Total Liability: In no event shall our total liability exceed the total amount you have paid for your subscription during the six (6) months preceding the event giving rise to the liability.
Trading financial markets involves significant risk and may not be suitable for all investors. The services provided by MakeTradingWork are strictly for educational purposes and should not be interpreted as financial advice. Our coaches are not licensed financial advisors, and any information, strategies, or insights shared through our services are for informational and educational purposes only. You should not construe any information provided by MakeTradingWork as investment advice, a recommendation, or an endorsement of any particular security, strategy, or financial instrument. We strongly advise all individuals to consult with a qualified financial professional before engaging in any trading or investment activities. Trading involves the potential risk of loss, and you may lose all or a substantial portion of your investment. Past performance is not indicative of future results, and no guarantees are made regarding financial gains or outcomes. By using our services, you acknowledge and accept the risks associated with trading and investing in financial markets. MakeTradingWork assumes no liability for any financial losses or adverse outcomes resulting from reliance on the information provided through our services. The risk of loss in trading can be substantial. Leveraged trading amplifies gains and losses. Market conditions can be volatile and unpredictable. Always perform due diligence and risk assessment before making financial decisions. By accessing and using the services of MakeTradingWork, you agree that you understand the risks involved and take full responsibility for your trading and investment decisions.
-6.png)
.png)
